Privacy Policy for Zoran Auto

Last Updated: 01 June 2024

Your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, and under what circumstances we may disclose it when you use our mobile application ("App") that provides a booking service for vehicle repair ("Service").

Information We Collect:

We collect the following information when you use our App:

Personal Information:

Name
Email address
Phone number
Vehicle information (make, model, year, license plate number, VIN number, engine number)

Usage Information:

App usage data (e.g., features used, frequency of use)
Device information (e.g., device model, operating system version)
Crash logs and other diagnostic data

How We Use Your Information:

We use the information we collect to:

  • Provide and improve the Service
  • Facilitate booking and communication with repair shops
  • Procure spare parts
  • Send you important information about the Service, including appointment confirmations and updates
  • Respond to your inquiries and requests
  • Analyze how you use the App to improve our offerings
  • Personalize your experience with the App
  • Comply with legal and regulatory requirements

Sharing Your Information:

We may share your information with third-party service providers who help us operate and maintain the App and Service. These service providers are contractually obligated to keep your information confidential and secure.

We may also share your vehicle information with repair shops and spare part retailers to facilitate procurement of spares etc.

We will not share your personal information with any third-party companies for marketing purposes without your explicit consent.

Data Security:

We take reasonable steps to protect the information you provide us from unauthorized access, disclosure, alteration, or destruction. However, no internet or electronic storage system is 100% secure.
View our data deletion policy here.

Your Choices:

You can access and update your personal information in the App settings.
You can opt out of receiving marketing communications from us by following the unsubscribe instructions in those communications.
You can delete your account and data by using the 'Delete My Account' functionality in the App

Children's Privacy:

Our App is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us. We will take steps to delete the information from our servers.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the App. You are advised to review this Privacy Policy periodically for any changes.

Contact Us:

If you have any questions about this Privacy Policy, please contact us at: zoran@zauto.co.za